If you do not have Windows Live Mail program installed click on the link below. Click here to download Windows Live Mail Program Setting up an email account in Windows Live Mail The first time you open Windows Live Mail after installation, the new email account setup wizard should open automatically, ready to collect and test your email account information. Windows Live Mail only requires three fields of information to try to automatically setup an email account for you: Enter your email account information Enter your full email address in the first field ("E-mail address"). With the second field ("Password"), Windows Live Mail requests your email account's password to be able to connect to your mail server. Windows Live Mail will by default remember your email account password; you can opt to supply it every time by unchecking the "Remember password" checkbox. The last field, "Display Name", determines what Windows Live Mail will show as sender's name to people you email from it. The display name can be your real name or not: it does not have to match your email address or its user name. The "Manually configure server settings for e-mail account" checkbox is unchecked by default, and Windows Live Mail will attempt to configure your email account automatically. It is worth letting Windows Live Mail give it a try, it could save you a couple minutes. Click the Next button. Configure your email account settings in Windows Live Mail If you chose to manually configure your server settings, or if Windows Live Mail was unable to automatically detect them, you will be presented with a second screen to collect your mail server information and authentication method: Incoming Server Information The top portion of Windows Live Mail's email account setup screen, "Incoming Server Information", collects the information needed to receive emails from your mail server. Start by choosing In the "My incoming mail server is a "POP3" server Type mail.hei.net in the incoming server field In the field Login ID (if different from e-mail address) Type in your full e-mail address. yourusername@hei.net Type mail.hei.net in the outgoing server field Check the last 2 check boxes at the bottom of the screen where it says: "This server requires a secure connection (SSL)" "My outgoing server requires authentication" Change the outgoing server port from 25 to 465 Click next Click in the box that says "Set this account as the default mail account" Click finish